What Information Do We Collect?
When you use our Services, we may collect, store, and process various kinds of data, including Personal Information about you. “Personal Information” refers to information about you that can be used to identify you.
Specifically, we may collect, store, or process:
How Do We Use Your Information?
In addition to the uses described above, your information be used for the following purposes:
A “cookie” is a small computer file that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that website to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Keep in mind, however, that some website features or services may not function properly without cookies.
A “pixel tag” is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies.
“Do Not Track” Requests
The Services currently do not respond to “do not track” or similar signals
How Do We Share Your Personal Information?
We may disclose your Personal Information as follows:
When you sign up for content with a Host, we will share your name and email address with the Host.
We may disclose anonymized or aggregated information to academic or non-profit research institutions.
Any Personal Information or content that you voluntarily disclose in public areas on the Platform becomes publicly available and can be collected and used by other Members for any reason. Additionally, any Personal Information you voluntarily share with other Users or Hosts may be used by them for their own purposes. Superpeer is not responsible for the privacy or security of Personal Information you voluntarily disclose or share with others. You should always exercise caution when disclosing Personal Information on the Platform or with Users or Hosts.
Transactions on the Platform involving your billing and payment information are processed by a third-party processor, Stripe, and are subject to its privacy policies. We do not store any of the credit card or banking information that you provide to these payment processors. Please see our Terms of Service for more information about our payment process.
How Do We Protect Your Information?
To protect your Personal Information, we take commercially reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no data protection procedures are entirely infallible. As a result, while we strive to protect your Personal Information, we cannot guarantee that it will be 100% secure. Your transmission of your information to our Platform thus is done entirely at your own risk.
"In the FREE version of the Service, Hosts and Users can use “Small Meeting” mode (up to 4 participants). In “Small Meeting” mode, communication between participants are primarily sent through peer-to-peer connections, where audio and video streams are sent directly between participants and do not pass through any of our servers. Video and audio transmitted in the Service is then sent directly between the participants in a room and is encrypted (DTLS-SRTP) with client-generated encryption keys. In cases where a participant is behind a strict firewall or NAT, video and audio need to be relayed via a TURN server, but end-to-end encryption is still maintained.
If you have upgraded a room to PRO, you can choose to use “Large Meeting” mode (up to 12 participants). Calls using “Large Meeting” mode will use a dedicated server infrastructure to allow more people in conversation, and better stability. Your stream will be sent through video router servers which transmits it to the other participants in the call, and also transmits their streams to you. Streams will always be encrypted (DTLS-SRTP) in transit, but will be decrypted and re-encrypted when passing through the video routers. We operate an infrastructure of video routers distributed across the world, and you will be automatically routed to the closest one. The video router servers and all of our infrastructure adhere to strict security measures, preventing any eavesdropping or interruption of the video/audio streams.
Review and Correction of Your Personal Information
If you have a Superpeer account, you can access and modify your Personal Information by visiting the Settings page. To delete your account, please visit your account settings or contact Superpeer at email@example.com. If you request to delete your account, your information and content will be unrecoverable after that time. Therefore, before deleting your information and content, we may ask for additional information to verify your identity, in accordance with applicable law.
Personal Information that we process for any purpose or purposes will not be kept for longer than is necessary for that purpose or purposes. We may retain your Personal Information for longer if retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
We do not knowingly collect or solicit Personal Information from anyone under the age of 18. If you are under 13, please do not attempt to register for the Services or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under 13, we will delete that information as quickly as possible. If you believe a child under 13 may have provided us Personal Information, please contact us at firstname.lastname@example.org.
Children ages 14-18 years old may register for the Services only with parental or legal guardian supervision.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com or write to us at: 650 Castro St, Ste 120, Unit 91944, Mountain View, CA 94041 USA.
For our European external contacts, we abide by the General Data Protection Regulation (GDPR). The GDPR provides a framework for organizations to ensure protection of the Personal Information of European citizens and gives European citizens certain rights.
Legal Basis for Processing
If you are an individual located in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal basis for processing your Personal Information will depend on the Personal Information concerned and the specific context in which it is collected. However, we will normally collect or process Personal Information from you only where:
In some cases, we may also have a legal obligation to process Personal Information from you, or may need the Personal Information to protect your vital interest or those of another person.
Where we rely on your consent to process the Personal Information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.
Rights to Access and Control Your Personal Information
Individuals residing in the EEA, United Kingdom, and Switzerland have certain rights to access and control their Personal Information. These rights include:
For a full list of rights, please visit https://www.eugdpr.org/
International Transfers of Personal Information
Your Personal Information may be transferred to countries outside the European Economic Area (EEA). You acknowledge that Personal Information that you submit for publication through our Platform or Services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such Personal Information by others.
We and our other group companies have offices and facilities in the United States. The hosting facilities for Account information stored by Superpeer are situated in the United States. The hosting facilities for Usage information are situated in the United States. Transfers to the United States will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained here.