Privacy Policy

Superpeer (“Company,” “our,” “us,” or “we”) is committed to protecting the privacy and security of the information of our website visitors (“Visitors”), content users (“Users”), and creators (“Hosts” and together with Users, “Members”). We want you to understand how we collect and use information from our website, (the “Platform”) and our related services, including our online video meeting tool, products, and content (“Content” and together with the Platform, the “Services”) so you can interact with us with confidence. By using the Services, you accept and agree to the practices this Privacy Policy describes. If you do not agree to any of the terms in this Privacy Policy, you should not use the Services. 

What Information Do We Collect? 

When you use our Services, we may collect, store, and process various kinds of data, including Personal Information about you. “Personal Information” refers to information about you that can be used to identify you.

Specifically, we may collect, store, or process: 

  • Directly-provided information. Information that you provide directly to us by filling in forms on the Platform;
  • Communications. Information provided to us when you communicate with us for any reason, including information you provide in emails to us. This may also include information that you choose to share with us if you participate in a focus group, contest, activity or event, apply for a job, or interact with our social media accounts. 
  • Host and User account information. To use the Services, hosts and Users must provide a valid email address, date of birth, and full name. 
  • Transaction information. Hosts and Users may have to provide their payment card information, billing address, billing email, banking information, and/or location at the time of transaction. We may store logs of all transactions in order to comply with accounting and tax regulations.
  • Customer support information. We may process information that you send to us, should you choose to submit a ticket to our support email. If you contact us, we may use your Account, Transaction or Usage information to respond. 
  • Usage information. When you interact with the Service, we collect and process metadata to provide additional context about the way the Service is being used. Usage information may include your Internet Protocol (IP) address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your Service use.
  • Technical log data. Our servers automatically collect information about which pages or content are accessed or used and record it in log files. This log data may include the IP address, the address of the page visited within the Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences, and cookie data. Please see the section titled “How We Use Cookies” below. 
  • Device information. We may collect and process information about devices used to access the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers, and crash data.
  • Location information. We receive information that helps us approximate location, such as your IP address.

How Do We Use Your Information? 

In addition to the uses described above, your information be used for the following purposes:

  • To present our Services and content to you;
  • To provide you with information, products or services that you request from us;
  • To fulfill any other purpose for which you provide it;
  • To notify you about changes to our products or Services we offer;
  • To allow you to participate in any interactive features on our Services;
  • In any other way we may describe when you provide the information;
  • With your permission, we may send you marketing emails about our Services, new products and other updates;
  • For any other purpose with your consent;
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about Superpeer Visitors is among the assets transferred.

How We Use Cookies

A “cookie” is a small computer file that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that website to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Keep in mind, however, that some website features or services may not function properly without cookies.

A “pixel tag” is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies.

While we use cookies and pixel tags, we do not track our users across websites or over time.

“Do Not Track” Requests

The Services currently do not respond to “do not track” or similar signals

How Do We Share Your Personal Information? 

We may disclose your Personal Information as follows:

  • With contractors, service providers, and other third-parties we use to support our business;
  • To fulfil the purpose for which you provide it;
  • For any other purpose disclosed by us when you provide the information;
  • With your consent;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about the Website users is among the assets transferred; 
  • To any member of our group of companies, including our subsidiaries, our ultimate holding company, and all of its subsidiaries;
  • To enforce any agreement, including any applicable terms of service;
  • To establish or exercise our right to defend against legal claims; 
  • To law enforcement and other government authorities such as legislatures, courts, agencies and litigants if we reasonably believe that such action is necessary to: (a) comply with the law and the reasonable requests of governmental authorities; (b) comply with legal process; (c) respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) protect the security or integrity of the Services’ information systems; and/or (e) exercise or protect our rights, privacy, safety or those of affiliates, clients, you or others; and
  • If we reasonably believe disclosure is necessary or appropriate to protect the rights, property, or safety of Superpeer or others. 

When you sign up for content with a Host, we will share your name and email address with the Host.

We may disclose anonymized or aggregated information to academic or non-profit research institutions.

Voluntary Disclosure 

Any Personal Information or content that you voluntarily disclose in public areas on the Platform becomes publicly available and can be collected and used by other Members for any reason. Additionally, any Personal Information you voluntarily share with other Users or Hosts may be used by them for their own purposes. Superpeer is not responsible for the privacy or security of Personal Information you voluntarily disclose or share with others. You should always exercise caution when disclosing Personal Information on the Platform or with Users or Hosts. 


Our service integrates with the YouTube API to provide certain features and functionality. By using our service, you agree to be bound by the YouTube Terms of Service and the Google Privacy Policy. We may collect certain data from YouTube in order to provide these features. This data may be shared with third-party service providers to serve content like advertisements. You have the right to access, rectify, erase, or object to the processing of your personal data. You may also revoke our access to your data through the Google security settings page. Please refer to the rest of our privacy policy for more information on how we handle your data.


Transactions on the Platform involving your billing and payment information are processed by a third-party processor, Stripe, and are subject to its privacy policies. We do not store any of the credit card or banking information that you provide to these payment processors. Please see our Terms of Service for more information about our payment process. 

How Do We Protect Your Information?

To protect your Personal Information, we take commercially reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no data protection procedures are entirely infallible. As a result, while we strive to protect your Personal Information, we cannot guarantee that it will be 100% secure. Your transmission of your information to our Platform thus is done entirely at your own risk.

 "In the FREE version of the Service, Hosts and Users can use “Small Meeting” mode (up to 4 participants). In “Small Meeting” mode, communication between participants are primarily sent through peer-to-peer connections, where audio and video streams are sent directly between participants and do not pass through any of our servers. Video and audio transmitted in the Service is then sent directly between the participants in a room and is encrypted (DTLS-SRTP) with client-generated encryption keys. In cases where a participant is behind a strict firewall or NAT, video and audio need to be relayed via a TURN server, but end-to-end encryption is still maintained.

If you have upgraded a room to PRO, you can choose to use “Large Meeting” mode (up to 12 participants). Calls using “Large Meeting” mode will use a dedicated server infrastructure to allow more people in conversation, and better stability. Your stream will be sent through video router servers which transmits it to the other participants in the call, and also transmits their streams to you. Streams will always be encrypted (DTLS-SRTP) in transit, but will be decrypted and re-encrypted when passing through the video routers. We operate an infrastructure of video routers distributed across the world, and you will be automatically routed to the closest one. The video router servers and all of our infrastructure adhere to strict security measures, preventing any eavesdropping or interruption of the video/audio streams.

Third-Party Websites

The Services may contain links to other websites or services. We are not responsible for the privacy practices or the content of such websites or services, and you should review the privacy policy of each website or service before providing any Personal Information.

Review and Correction of Your Personal Information

If you have a Superpeer account, you can access and modify your Personal Information by visiting the Settings page. To delete your account, please visit your account settings or contact Superpeer at If you request to delete your account, your information and content will be unrecoverable after that time. Therefore, before deleting your information and content, we may ask for additional information to verify your identity, in accordance with applicable law. 


Personal Information that we process for any purpose or purposes will not be kept for longer than is necessary for that purpose or purposes. We may retain your Personal Information for longer if retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. 

Children’s Privacy 

We do not knowingly collect or solicit Personal Information from anyone under the age of 18. If you are under 13, please do not attempt to register for the Services or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under 13, we will delete that information as quickly as possible. If you believe a child under 13 may have provided us Personal Information, please contact us at

Children ages 14-18 years old may register for the Services only with parental or legal guardian supervision.

California Visitors 

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to or write to us at: 650 Castro St, Ste 120, Unit 91944, Mountain View, CA 94041 USA.

EU Visitors

For our European external contacts, we abide by the General Data Protection Regulation (GDPR). The GDPR provides a framework for organizations to ensure protection of the Personal Information of European citizens and gives European citizens certain rights. 

Legal Basis for Processing 

If you are an individual located in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal basis for processing your Personal Information will depend on the Personal Information concerned and the specific context in which it is collected. However, we will normally collect or process Personal Information from you only where: 

  • We have your consent to do so;
  • Where we need the Personal Information to perform a contract with you (e.g. to deliver services); or
  • Where the processing is in our legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms). 

In some cases, we may also have a legal obligation to process Personal Information from you, or may need the Personal Information to protect your vital interest or those of another person. 

Where we rely on your consent to process the Personal Information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal. 


We will retain your Personal Information for as long as is needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Rights to Access and Control Your Personal Information

Individuals residing in the EEA, United Kingdom, and Switzerland have certain rights to access and control their Personal Information. These rights include:

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • rights in relation to automated decision making and profiling.

For a full list of rights, please visit

International Transfers of Personal Information 

Your Personal Information may be transferred to countries outside the European Economic Area (EEA). You acknowledge that Personal Information that you submit for publication through our Platform or Services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such Personal Information by others.

We and our other group companies have offices and facilities in the United States. The hosting facilities for Account information stored by Superpeer are situated in the United States. The hosting facilities for Usage information are situated in the United States. Transfers to the United States will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained here

Changes to this Privacy Policy

We reserve the right to modify this Privacy Statement at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Platform. If we make material changes to this Privacy Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Contacting Us 

We welcome any questions, comments or complaints you may have regarding this Privacy Policy. Please do not hesitate to contact us at: or 650 Castro St, Ste 120, Unit 91944, Mountain View, CA 94041 USA